The www.saemes.fr website is an information and external communication site. It is registered with CNIL (French data protection authority) under number 1653210.
Credits and production
Drupal web agency - bluedrop.fr, 18/20 avenue Robert Schumann - 13002 Marseille
General terms and conditions of the website
Saemes has created the www.saemes.fr website to provide information to its users. By using this site, you agree to respect the general terms and conditions and the legal terms of access and use specified below and in all applicable law. When you access the website, browse it and use it, you unreservedly accept the general terms and conditions and legal terms.
Saemes is an SAEM, a public-private partnership limited company, with its head office located at: 1 rue Léon Cladel, 75002 Paris, France.
This website is published by: Saemes
The publication director is: Alain Devès, General Manager
The publication manager is: Valérie Eynaud, Web Manager
This site is hosted by ebizproduction / bluedrop.fr. You can contact the company at: 2 rue Kellermann, 59100 Roubaix, France. Datacenter : Jaguar Network
- Intellectual property rights
This site is a work of which Saemes is the author as defined by Articles L. 111.1 onwards of the French Intellectual Property Code. The design and development of this site has been carried out by bluedrop.fr / ebizproduction.
Photographs, texts, slogans, drawings, images and animated sequences (with sound or not) as well as all works integrated into the website are the property of Saemes or of third parties that have authorised Saemes to use them.
The photo credits belong to: © Createis, © Photos Horizon, © Madeleine Caillard, © Cyrille Dubreuil, © Masterzphotofo - Fotolia ©Valery Wallace/Studio Cyan; @ Carbonnet; @ Flavie Trichet Lespagnol; @ville de Créteil- Michel Escuriol; © François-Xavier Driant
Reproductions, digitally or in print, of this site and the works featuring on it are authorised subject to the copy being strictly reserved for personal use. This excludes all advertising and/or commercial and/or informative purposes, and the use must conform to the provisions of Article L122-5 of the French Intellectual Property Code.
With the exception of the above provisions, all reproductions, representations, uses or modifications by any means whatsoever and on any support whatsoever, either of all or of part of the website or the various works that form part of it, without having obtained prior authorisation from Saemes are strictly forbidden and constitute a copyright infringement which carries the penalty of three years' imprisonment and a €300,000 fine.
- Personal data and other data
Our personal data protection policy complies with current legislation, particularly the French Information Technology and Freedom Law and Data Protection Regulations. It aims to inform you on the way your personal data is collected, used and protected, as well as the procedures required to exercise your rights. This policy applies from the 25 May 2018 and may change at any moment.
Saving and Protection
You can consult our website without revealing your identity. In the interest of transparency and protection of your rights, Saemes will not collect any information that will identify you personally, except if you communicate by post or by completing a form or any other document downloaded from our website. The different categories of data collected this way (or through the use of our services or application) are the following:
• Identification data (particularly surname, first name, client number, license plate);
• Contact data (particularly post or e-mail address);
• Connection data (particularly your computer's IP address, connection logs and use logs);
• Commercial data (list of products and services you use);
• Localisation data;
• Contents data.
The information you enter (to subscribe, register on a waiting list, etc) is saved 1) for the duration required for their processing, for the purposes described below and exclusively for Saemes (unless otherwise stated) 2) to meet our legal or regulatory requirements. The personal data collected and where applicable, used for market research can be stored for a maximum of 3 years. Personal data collected via spontaneous applications to applications for specific positions in Saemes can be stored for a maximum duration of one year.
Unless explicitly stated, we use your personal data:
• to enable you to use our services or receive information about them,
• in the framework of the fulfilling the client's contract: client account and rights' management (particularly regarding preferential prices for low mileage, residential or other clients), identification and authentication of the client or their vehicle (by ticket, subscription, badge, access control, contactless technology, license plate reading, etc), communications with clients, complaints management, disputes and outstanding debt, request for the exercising of personal rights, client data hosting,
• to enable you to benefit from new services, discounts, promotional offers from Saemes or partners (with your prior agreement), inform you of events related to your car park,
• to carry out statistical studies, analyses and traffic measurements on our website, loyalty programmes (loyalty programmes, games, competitions, lotteries, etc), market research, to ask for your advice (customer satisfaction studies, polls, product tests, etc),
• prevent and combat fraud, enabling remote video surveillance of sites,
• answer requests for requisition, judicial investigations, a legitimate request from an administrative authority or a public organisation,
• meet our legal and regulatory obligations,
If you complete a form on our website or ask to receive our newsletters, we will use your details to send you information related to your request or to offer services. You can unsubscribe our newsletter at any time by clicking on the link at the bottom of the page.
We use different technical and organisational safety systems to ensure the safety of your personal data (through crypting, passwords, access rights, secure flows, etc). The personal data we collect on our website is stored in the European Union. All our employees and service providers working for Saemes are required to respect the security of your data.
- What are your rights?
In compliance with articles 15 to 17 of the French Regulation on Data Protection (R. G.D.P.), you have the right to access, change, correct and remove date on yourself, subject to this action not curtailing the correct execution of your contract or respecting our legal, regulatory or contractual obligations (relating to our public service mission or the provision of a price or the application of a price subject to certain conditions). To exercise this right, contact us by e-mail at the following address: firstname.lastname@example.org" or by post to the following address: Service Qualité - 1 rue Léon Cladel, 75002 Paris, prove your identity to authenticate the author of the request before beginning the process.
- Sharing your data
We share your data with third party service providers who process data for us, for example the hosting, administration and management of your data, e-mail distribution, promotion of our services, as well as for the management of certain services and functions. When we use third party service providers, we sign contracts requiring them to implement appropriate technical and organisational measures to protect your personal data.
- Cookies & statistics
Cookies are data elements transmitted by a website to the hard drives of individual computers in order to keep a record of visits. Passwords are not stored in cookies. Cookies enable users to save their personal parameters to access a particular site and thus facilitate their browsing. If you do not wish to receive cookies, you can disable them by activating the relevant option in your browser.
Cookies used on our website
Expiry: after two years
Purpose: this cookie is used to distinguish unique visitors to our site, which is updated after each page is viewed.
Expiry: after 10 minutes
Purpose: this cookie is used to follow your session while you visit. The cookie expires if you remain inactive on our site for more than 30 minutes. The use of this cookie combined with the __utmc cookie makes it possible to follow sessions on our site.
Expiry: at the end of the session
Purpose: this cookie functions in combination with the __utmb cookie to determine whether or not the current unique visitor makes a new visit.
Expiry: after 6 months
Purpose: this cookie stores all the information needed to identify a source of traffic. The information stored in this cookie includes the traffic source, the support of this traffic source, the keyword entered if the user is viewing the site from a search engine, etc.
Expiry: at the end of the session
Expiry: after 10 minutes
Purpose: this cookie generates statistics on the website's traffic.
Social network sharing cookies
Cookies are likely to be saved on your terminal by social networks, enabling the sharing of our website's contents. These social network sites are identified with icons on our website, enabling you to sign in while you are browsing. We cannot control these cookies and the data collected by social networks. For more information on these applications, we recommend you consult the social networks' confidentiality policies:
- Hypertext links
Saemes cannot be held liable for making websites available with a hypertext link on the website www.saemes.fr and will not be held responsible for the contents, products, services, etc available on these websites or from these websites.
- Limitation of liability
The user uses the website at their own risk. In no case can Saemes be held liable for direct or indirect damage, particularly material damage, loss of data or software, financial harm, resulting from the access or use of the website or all the sites liked to it. The contents of the website is presented with no guarantee of any kind. Information related to car parks, products and services offered are given for information purposes only. Information related to partner's products and services remain their full responsibility.
The present terms and conditions and legal notices are subject to French law. The language of the terms and conditions and legal notices is French. In the event of a dispute, French tribunals will be the only ones competent.
- Updating terms and conditions and legal notices
Saemes reserves the right to modify, at any time and without prior warning, information, terms and conditions and legal notices featuring on the website. It is the web user's responsibility to directly contact the car park concerned or the customer relations department to check the characteristics, prices and services for the car park concerned.
All rights reserved to Saemes